The guest speaker at the Thomson-McDuffie Chamber of Commerce Annual Banquet probably hopes chicken isn't on the menu. Dan T. Cathy, president and chief operating officer of Chick-fil-A, will speak on customer service at the event.
Incoming Chamber Board President Tommy Phelps is thrilled to host Mr. Cathy, whose company is recognized nation wide for its high standard of customer service.
"I'm just excited that the chamber is able to have a speaker of this caliber come to kick off our year," he said. "...(Customer Service) is something that impacts each and every business and organization from a standpoint within our community."
According to the Chick-fil-A website, Mr. Cathy has served in his current capacity with the Atlanta-based company since May of 2002. Chick-fil-A is a quick-service chicken restaurant chain and one of the nation's largest family-owned businesses.
Mr. Cathy's bio on the website states that he doesn't lead from his corporate office. Instead, he spends time "interacting with Chick fil-A's committed team of restaurant operators and team members."
In addition to his duties with the company, Mr. Cathy serves on numerous boards and civic organizations. Chick-fil-A was founded by his father, S. Truett Cathy.
Prior to Mr. Cathy's keynote address, the banquet will also feature the Chamber's two major awards for the year. The Darrell Johnson Service Award and the Small Business Person of the Year Award will be handed out.
"It's the one time during the year that pulls as many Chamber members together as possible," Mr. Phelps said. "But it also is an opportunity to do our major awards and to present those and also, hopefully, have a quality speaker."
Last year, Johnette Bell received the Small Business Person of the Year Award and Boone Knox received the Darrell Johnson Service Award. Mr. Phelps said a time will also be set aside to introduce new Chamber board members.
The banquet is set for Feb. 12 at the Belle Meade Country Club. A reception will take place at 6 p.m. and dinner will begin at 6:30. Tickets for the event are sold out.