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Software glitch blamed for school pay delay

A computer glitch Monday night left the approximate 700 McDuffie County School System employees wondering if they were going to be paid on Tuesday.

"It's been a headache for two days that we are still trying to get over," McDuffie Schools Superintendent Mark Petersen said Tuesday in a telephone interview. "Yep, folks are supposed to get their checks today, and it's not their fault and it's not our fault. Yet, the fact remains that folks needed to get their checks, and I understand that. I am in the same boat as everybody else."

In the process of trying to upgrade software, Dr. Petersen said two hard drives in the finance department crashed and the Human Resource files were not able to be added as a result.

Monday evening, individual checks had to be printed and signature-stamped for employees who do not receive direct deposit. Dr. Petersen said that process went well into the night and had to be completed before they could complete the direct deposit process.

As a result, the direct deposit was filed three hours later than the normal 7:30 a.m. time on Tuesday morning. At 3 p.m. Tuesday, the deposits still were not showing up in the accounts.

Dr. Petersen said the telephone at the payroll clerk's office "has been ringing off the hook," but he expected the problem to be solved by late Tuesday afternoon.

Web posted on Thursday, October 02, 2008

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